Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

What happens if my order is undelivered or refused?

To avoid an undelivered or returned package, please ensure that the address you've provided is correct. Serendipitties is not responsible for lost or stolen packages.

If your tracking number shows delivery, here are some tips:

Contact your local post office to ask for carrier assistance where the package may have been left.
Ask family, neighbors or property managers if the package was left with them.
Check porches, gates and doorways.

File a missing package claim with USPS or the shipping carrier.

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